Returns & Exchanges
At Nalli Silk Sarees, we strive to ensure your complete satisfaction with every weave. If you are not entirely pleased with your purchase, our hassle-free return and exchange policy allows you to return eligible products within 7 days of delivery.
Initiate Request
Log into your Nalli account and navigate to the 'My Orders' section to select the item you wish to return or exchange.
Quality Inspection
Ensure the saree is unused, unwashed, and includes all original tags and silk mark certifications before securely packaging it.
Reverse Pickup
Once your request is approved, our logistics partner will schedule a convenient pickup from your delivery address within 48 hours.
Refund Processing
After the product passes our quality check at the warehouse, your refund will be credited to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing